Deleting your Daypaddle account and data

Low Brace Labs runs daypaddle.com and the Daypaddle apps. You can delete your whole account, or one uploaded recording or spot photo at a time, yourself on the website.

Delete your account

1. Sign in to daypaddle.com.
2. In Settings, choose Delete your account.
3. Type your email address to confirm. You may be asked for your password again.

This deletes from daypaddle.com your account (its email address, password and settings), your uploaded recordings with their original files, your paddle history, boats, workbench routes and saved comparisons, and your spot photos with their originals. Your signed-in phones and API keys stop working.

Delete one uploaded recording

On your Recordings page, choose Delete this recording from daypaddle.com under it. Its original files are deleted. Your paddle-history entry and spot photos remain, and your phone keeps its own recording. If the phone uploads the recording again, a new copy is stored on daypaddle.com.

Delete one spot photo

On Your spot photos, linked from Settings, choose Delete this photo from daypaddle.com. Its private original and every copy Daypaddle serves are deleted. Delete in the iPhone app only stops showing a photo and keeps its original.

In the apps

Deleting a recording in the Daypaddle app removes it from that phone only: a copy already uploaded stays on daypaddle.com until you delete it there, or delete your account. Signing out of the app deletes nothing on daypaddle.com.

What stays

• Recordings on your phones. Delete those in the app.
• Activities already sent to Strava. Daypaddle keeps nothing of your Strava connection on daypaddle.com; delete the activities on Strava, and turn Strava off in the app to remove its sign-in from the phone.
• Copies of published spot photos that someone already downloaded, or that a cache elsewhere still holds.
• Server log lines (the address a request came from, its time and the page asked for) remain until the log files holding them, including any rotated copies, are deleted. Request-limit records remain until the site's cache removes them.
• Emails the site already sent you, which its mail delivery service may keep under its own terms.
• For a staff account only: its name, or its email address when no name is set, in the review records it made, as attribution, and its random identifier in the history of photos it reviewed.

If you cannot sign in

Write to hello@daypaddle.com from your account's email address and ask for your account, or anything in it, to be deleted. Daypaddle deletes it within 30 days and replies by email to confirm.